Live deployment · 34% to 39.5% 12-week retention

Find the one behavior
that predicts retention.
Then drive it.

Most teams optimise onboarding toward a guessed activation metric. We find the specific early behavior that actually predicts whether your users stay from your data, not assumptions. Then we build state-based emails to drive more users toward it. We can show you your signal in 48 hours.

34%
Baseline retention
39.5%
With Sendlyr
+5.5pp
12-week lift

Sendlyr tested early product behaviors against 12-week retention. One milestone reached by users in their first 14 days predicted 39.5% retention vs 34% for everyone else. We then used user state to move more users toward it.

Trusted by
Typesy
BEFORE SENDLYR

The hard part is not writing emails. It is knowing what to drive.

Most teams optimise toward a guessed activation metric. Even if the emails are well written, they can still push users toward the wrong behavior.

email_2 · onboarding draft 7
tonew users
subject
tone unclear cta missing 2h 14m

Optimising toward the wrong behavior

Most teams pick an activation metric because it sounds right. Without testing it against retention data, you cannot know if you are driving the behavior that actually makes users stay.

Wait between emails editing
2 days
Typing…
2d 5d 3d

Open rates that do not move retention

A well-written email sent toward the wrong milestone improves engagement metrics and leaves retention unchanged. The metric to optimise is behavior, not opens.

01signup
02send email
03wait 2d
04follow-up

Building before knowing

The workflow comes first, the analysis comes later, and the team never knows whether the journey is aimed at the right moment.

AFTER SENDLYR

Find the milestone first. Then write the lifecycle.

Sendlyr tests your product behaviors against retention, identifies the early behavior that predicts retention, and stages every email for your review before anything sends.

The milestone comes from data, not guesswork

We test early product behaviors against your retention outcomes the same method Ramli John describes in Product-Led Onboarding. The winning behavior becomes the target your emails drive toward.

New0
Stuck0
High intent0
Churn risk0
Activated0

Emails built around the activation milestone

Every email in the sequence exists to move users closer to the milestone. Users who reach it early get different emails than users who are stuck. Same product, different message based on behavior.

all queued · 8am tomorrow

You approve every email before it sends

Nothing goes out without your review. The system stages each email you read it, see why it was chosen, and approve or reject. Human judgment stays in the loop.

HOW WE FIND THE MOMENT

We do not guess the activation moment. We test it.

For Typesy, we compared early product behaviors against 12-week retention and selected the milestone with the strongest useful lift and enough coverage to matter. We only show the approved headline signal; other tested behaviors are masked to protect customer data.

The early behavior that predicts retention was clear: one milestone reached by users in their first 14 days retained at 39.5%, a 5.5 percentage point lift over baseline.

Candidate signal Relationship to retention Decision
Key action B in 14 days 37.9% 81%
Key action A in 14 days 36.1% 82%
Threshold met 39.5% 79% · Primary signal
34%
Before
39.5%
After
12-week retention · Typesy by eReflect
WHY SENDLYR

Every other tool assumes you know which behavior predicts retention.

Sendlyr finds it first. The emails, segments, and review queue come after the data shows which milestone is worth driving.

01
Find the activation milestone
We test candidate behaviors against retention so you know which milestone is worth influencing.
No activation guesswork before the campaign is built.
02
Build around it
The sequence is designed to move users toward the proven milestone, not toward a generic checklist.
Email becomes a retention lever, not just a messaging channel.
03
Stage every send
Every email waits for your approval before it goes out. You keep judgment and control.
Approve, reject, or regenerate before users see anything.
GET STARTED

See it on your users
in 48 hours.

Book a 48-hour analysis. We will look at your product data, test behavioral hypotheses against your retention outcomes, and show you the early milestone that predicts whether your users stay before we write a single email.

no commitment · no setup before the call